Good question and there’s no good answer – presumably you’ll phone Microsoft’s call centre to ask for an explanation. So your product key was stolen, used and as a consequence, you start getting messages saying that your Windows Vista (or maybe Office 2007) is illegal – what can you do? Ideally the registered user could login to a special site, review their activation history and know when there’s been improper use.Īs it stands, you don’t know there’s a problem until you try to activate the software or Microsoft imposes their ‘kill switch’ on your legal software. Since you never see the activation history, you also can’t check to see if your product key has been misused. It’s possible the activation record could reveal details that would support a case that your product key was stolen (eg activation in another country) but Microsoft won’t tell you. If you have an activation problem, Microsoft knows what has happened but won’t tell the customer. You’ll only find out if the product key is deactivated and even then you won’t know why.
If your product key is stolen and attempts are made to use it, you (as the legitimate owner) aren’t notified. Microsoft keeps close records of each activation for a product key but withholds that information from the customer.
Keep losing office activation in office for mac 2016 software license#
One problem with the activation process is there’s no way for the customer to know how the product key / software license has been used. We end with some ideas for what you can do, so you can try to protect your investment in Microsoft software. In this issue we look at some consequences of a stolen product key, noting the lack of a clear and open process by Microsoft to deal with disputes. Last week we talked about how easy it is for your product key to be stolen and how your legally bought software could be disabled by Microsoft.
We continue our look at some concerns with product activation and disabling in Office 2007 and Vista. More on the consequences of losing your Office 2007 or Vista product key and what you can do to try protecting yourself.
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